How we helped employees fight burnout and stress
Our employees are under a great deal of pressure. They work
long hours, they’re constantly on their feet and they deal with a stressful
environment as they help sick children and their families.
Stress is one of our top risk factors. We help our patients focus on behavioral and mental issues, but we needed that for our employees, too. We wanted to make sure they knew they aren’t alone.
Started wellness journey
That’s why we turned to a comprehensive wellness program to
help our 16,000 employees deal with stress and fight burnout.
We started our wellness journey about a decade ago, but
we’ve been adding components ever since.
We partnered with RedBrick Health to offer expanded wellness
and health management services to assist each employee in achieving optimal
health.
We now offer a variety of wellness programs, including:
•
anxiety and depression coaching
•
free on-site fitness centers
•
financial counseling
•
disease/condition care management, and
•
mindfulness coaching and classes.
Boots on the ground
One of the most successful programs has been the on-site
health coaching.
It’s really boots on the ground – the coaches are there to
listen to our employees about everything.
It’s about going beyond healthy food to focus on things like
mental issues, energy management and stress resilience.
We also offer health coaching by phone to provide quick and
easy sessions, scheduled via a mobile app, that can fit into their lives.
Sixty percent of employees who work with a health coach meet
or exceed their health goals in six months or less.
We believe when employees are at their best, they’re better
able to take care of themselves, each other and the patients we serve every
day.
83% participation rate
Overall, the vast majority of our employees (83%) engage in
our wellness program, and 50% of them participate in behavioral change programs
to address issues like sleep, nutrition and exercise.
In addition, we’ve seen a decline in employee stress risk from previous years, which we can attribute to this program.
Valued & appreciated
The positive measures that have been achieved are more
important than simply saving our company money. It’s not based on return on
investment (ROI) and saving money on our health plan.
For us, it’s the value and impact it has on our people. It’s
about having our employees feel valued, appreciated and cared for.
This article is courtesy of Lauren Chestnut, wellness and work life program manager, Children’s Hospital of Philadelphia, Philadelphia)
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