Personalizing HR Service Delivery in the 21st Century!
Service Catalogs for the 21st Century
As HR Service Centers progress into the 21st century, they must simultaneously live up to the expectations of four distinct constituencies:
- Employees expect personalized service.
- Federal, State and local governments require procedural compliance.
- Executive leadership and shareholders expect high performance from all employees.
- Financial stakeholders require efficient, cost-effective operations.
Satisfying each of these constituent groups requires building personalization, compliance and efficiency into every transaction. Service Catalogs provide a way to align the right collection of processes to a specific set of individual employees.
Download the White Paper on Service Catalogs to learn what role Personalization can play in HR Service Delivery in the 21stCentury!
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