Neocase
Service Catalogs for the 21st Century
As HR Service Centers progress into the 21st century, they must simultaneously live up to the
expectations of four distinct constituencies:
1. Employees expect personalized service.
2. Federal, State and local governments require procedural compliance.
3. Executive leadership and shareholders expect high performance from all employees.
4. Financial stakeholders require efficient, cost-effective operations.
Satisfying each of these constituent groups requires building personalization, compliance and
efficiency into every transaction. Service Catalogs provide a way to align the right collection of
processes to a specific set of individual employees.
Download the White Paper on Service Catalogs to learn what role Personalization can play in HR Service Delivery in the 21stCentury!
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