In an economic climate in which lower wage increases prevail and employers seek to provide affordable rewards and recognition for their employees, a focus on employee’s and family members’ vision is a low cost perk. Are you getting the best benefit from the benefits you offer? And, what better time to pay attention to employee […]
Posted on March 22nd, 2010 by admin
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A couple of recent articles in Human Resources Executive Online touched on the importance of employee loyalty and retention. In “Managing Turnover’s Disruptions,” Tom Starner emphasized the costs associated with turnover and how to minimize them. Interestingly, the referenced research found that the negative impact of employee turnover on customer service could by mitigated through […]
Posted on March 22nd, 2010 by admin
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Do you want to find out why behavior-based recognition is so effective at engaging employees for increased productivity and business performance? Join me next Thursday, 4 March 2010, at 11:30 Eastern/4:30 GMT for a free, live webinar with Aberdeen Group on “Recognizing the Right Behaviors to Achieve Company Objectives.” Aberdeen Group Research Analyst Mollie Lombardi […]
Posted on March 22nd, 2010 by admin
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Everyone who works in Human Resources, management, or even as an employee, has memorable first work moments to share. In Human Resources, I can clearly remember the first time I had to fire a staff member – it’s irrevocably etched in my memory. I remember, too, the first disciplinary action I had to take and […]
Posted on March 22nd, 2010 by admin
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Trust plays a powerful role in retention. We’ve talked before about the death of the 19th century style of management: command and control. But what replaces it? I like the phrase I recently saw of “trust and track.” As explained by an entrepreneur who has achieved great success with this method, trust and track “involves […]
Posted on March 22nd, 2010 by admin
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Unemployment took a dip in Michigan in January. Woo-hoo! We now have 14.3% unemployment, doubled to count underemployed, part-time employed, and people who have stopped looking, to 28.6%. And, these are just the people who remain in the state looking. On a daily basis, the freeways are jammed with people, who are mobile, leaving Michigan […]
Posted on March 22nd, 2010 by admin
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This week I’m focusing on methods and best practices for doing recognition right. Have you ever playfully done the unexpected at work in an effort to appreciate, encourage or inspire team members? How about to just make them laugh or look at the commonplace in an entirely new way? See how Coca-Cola did just that […]
Posted on March 22nd, 2010 by admin
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Periodically, a reader’s question has universal appeal and application so I am sharing both the question and my response. How would you respond to Beth’s question? Reader’s Question: I work for a large corporation that has a performance management system where only a certain percentage of people can get the highest ratings. Two years in […]
Posted on March 22nd, 2010 by admin
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Judith M. Bardwick, clinical professor of psychiatry at the University of California San Diego, recently posted to the Huffington Post the transcript of her interview with literary critic Robert Morris on employee recognition. Judith hits on four best practices of strategic recognition: be timely, be specific, be meaningful and be personal. “I find the most […]
Posted on March 22nd, 2010 by admin
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In a recent interview with Parade magazine, I talked about the importance of doing your homework before asking for a pay raise, not just during these tougher economic times for raises, but any time. Knowing how you’re paid compared to what the local and regional market is paying others for doing your job is a […]
Posted on March 22nd, 2010 by admin
Filed under: Uncategorized | 202 Comments »